Digital presence is the new go
Digital presence is vital for all brick and mortar stores to be it having a dynamic website, social media channels or business listings, these can help put the business on the right trajectory to attract potential customers around the world and also to reach customers who are closeby.
A comprehensive digital marketing strategy is the need of the hour for all brick and mortar stores as more shoppers are constantly looking for a business online where their needs can be matched. Based on facts, it clearly appears that 87% of customers who follow a brand on social media are more likely to visit a brand website or app and 78% of people who engage with a brand on social media will visit the brand’s physical retail store.
Social media channels are clearly a go for brands and businesses for its huge customer base and it is one of the ideal ways for businesses to target their consumers and turn them into new customers. Social media helps consumers to directly engage with retail brands and acts as a portal between customer and brand. Yes definitely, in today’s world customers would first like to research more about brands through their digital presence before they make a concrete purchase decision. Based on research, it appears that more than 34% of customers’ purchase decisions have been taken with the help of social media.